First you should:
Make sure you have an active subscription and that you've authenticated your channel in our system. Authenticating your channel enables us to allowlist it with all the audio fingerprinting services on each platform. You can go HERE to learn how to connect your channel.
Make sure your video/stream is set to "publish". If your video is set to unlisted/private, then the claim will not clear until you change it. This can take between 5 to 15 minutes.
Dispute the claim with the respective platform by noting that you have a valid license for the track you used.
If you still have a claim after following these steps, please notify Slipstream by emailing support@slipstreammusic.com with the following information:
A dated screenshot of the claim that includes the name of the claimant and their registered work.
The track name and artist name of the Slipstream track that was used.
Our team will work to clear the claims as quickly as possible.