How to resolve a claim

Notify of receiving the claim by emailing with the following information:

  • Provide a dated screenshot of the claim that includes the name of the claimant and their registered work.

  • Provide the track name and artist name of the track that was used.

  • Dispute the claim with the respective platform by noting that you have a valid license for the track you used and following these instructions:

    • After 60 days provide a dated screenshot and communication that the original claim has not been resolved and/or that your stream has not been unmuted.

This applies to both commercial and personal plans. Public domain songs are not covered under this guarantee.

Additional Resources For Appealing a Claim

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